TOTAL OCCUPIED ROOMS: 167 PERCENTAGE OCCUPANCY: 88%

General Occupancy Overview - April 2026 Target of 100% -167 APT

50 Stays [98.04%]

Occupancy Rate - Cantonments Target of 100% (51) Stays for Today

74 Stays [97.37%]

Occupancy Rate - East Legon Target of 100% (76) Stays for Today

45 Stays (90%)

Occupancy Rate - Airport Residential Target of 100% (40) Stays for Today

4 Stays (80.00%)

Occupancy Rate - Fairview Target of 100% (5) Stays for Today

30 - 50%

Directly Booked - Extranet Counts Target of 60 Target for Today

70%

Directly Booked - Rate Target of 100% Target for the Day

1

Redirected Target of 0 for the Day
No-Show Making 0 for the Day

WEEKLY REACH-OUT - APRIL

WEEKLY REACH-OUT TO PAST GUEST WEEKLY REACH-OUT TO PAST GUEST

April Week 2 84.59%

Overall Interaction Quality Score Team Average for Voice and Written Audits (Target: 90%)

APRIL. WEEK 2

APRIL DIRECT BOOKINGS Direct Booking Deals Closed by Each CCEEP

Q1 DIRECT BOOKING CHAMPION

1ST QUARTER DIRECT BOOKING CHAMPION [JAN - MARCH] 2026 QUARTER 1 CHAMPION

Q1 DISCOUNT CODE RESULTS

Q1 TEAM BASED DIRECT BOOKINGS 2026 Q1 DISCOUNT CODE RESULTS

Q1 DIRECT BOOKING CHAMPION

1ST QUARTER DIRECT BOOKING CHAMPION [JAN - MARCH] 2026 QUARTER 1 CHAMPION

HIGHEST SCORER

APRIL WEEK 2 - HIGHEST SCORER APRIL WEEK 2 - HIGHEST SCORER

HIGHEST SCORER

APRIL WEEK 1 - HIGHEST SCORER APRIL WEEK 1 - HIGHEST SCORER

DIRECT BOOKING CHAMPION FOR MARCH

DIRECT BOOKING CHAMPION FOR MARCH MARCH CHAMPION

HIGHEST SCORER

MAR. WEEK 4 - HIGHEST SCORER MAR. WEEK 4 - HIGHEST SCORER

HIGHEST SCORER

MAR. WEEK 3 - HIGHEST SCORER MAR. WEEK 3 - HIGHEST SCORER

HIGHEST SCORER

MAR. WEEK 2 - HIGHEST SCORER MAR. WEEK 2 - HIGHEST SCORER

HIGHEST SCORER

MAR. WEEK 1 - HIGHEST SCORER MAR. WEEK 1 - HIGHEST SCORER

DIRECT BOOKING CHAMPION FOR FEBRUARY

DIRECT BOOKING CHAMPION FOR FEBRUARY FEBRUARY CHAMPION

HIGHEST SCORER

FEB. WEEK 4 - HIGHEST SCORER FEB. WEEK 4 - HIGHEST SCORER

HIGHEST SCORER

FEB. WEEK 3 - HIGHEST SCORER FEB. WEEK 3 - HIGHEST SCORER

HIGHEST SCORER

FEB. WEEK 2 - HIGHEST SCORER FEB. WEEK 2 - HIGHEST SCORER

HIGHEST SCORER

FEB. WEEK 1 - HIGHEST SCORER FEB. WEEK 1 - HIGHEST SCORER

DIRECT BOOKING CHAMPION FOR JANUARY

DIRECT BOOKING CHAMPION FOR JANUARY JANUARY CHAMPION

HIGHEST SCORER

JAN. WEEK 5 - HIGHEST SCORER JAN. WEEK 5 - HIGHEST SCORER

HIGHEST SCORER

JAN. WEEK 4 - HIGHEST SCORER JAN. WEEK 4 - HIGHEST SCORER

HIGHEST SCORER - JAN WK - 3

JAN. WEEK 3 - HIGHEST SCORER JAN. WEEK 3 - HIGHEST SCORER

HIGHEST SCORER - JAN. WEEK 2

JAN. WEEK 2 - HIGHEST SCORER JAN. WEEK 2 - HIGHEST SCORER

DIRECT BOOKING CHAMPION FOR JANUARY

DIRECT BOOKING CHAMPION FOR JANUARY JANUARY CHAMPION

Q1 DIRECT BOOKING CHAMPION

1ST QUARTER DIRECT BOOKING CHAMPION [JAN - MARCH] 2026 QUARTER 1 CHAMPION

JANUARY: 26% - 1,058 STAYS FEBRUARY: 22% - 833 SRAYS MARCH: 28% - 1066 STAYS

Q1 40% DIRECT RESULTS [ JAN - MAR.] Q1 40% DIRECT RESULTS [ JAN - MAR.]

EXTRANET: 4781 STAYS - 27%

40% DIRECT TARGET - APRIL BOOKING CHANNELS OCCUPANCY FOR DECEMBER, 2025

10% Discount Code: ES26

EASTER PROMO CODE EASTER PROMO CODE

Certificate Premuim Stationary $100 Airbnb Coupon

OUSTANDING ACHEIVEMENT CERTIFICATION TOP DIRECT CONTRIBUTOR FOR THE 1ST QUARTER

DECEMBER CONVERSIONS: TOURS: 5 CAR RENTAL: 2

CAR RENTALS & TOURS CONVERSION CAR RENTALS & TOURS CONVERSION

TOURS PACKAGES

CAR RENTALS & TOURS DEAL TOURS PACKAGES

CAR RENTAL PACKAGES

CAR RENTALS & TOURS DEAL CAR RENTAL PACKAGES

65 Stays (85.53%)

Occupancy Rate - East Legon Target of 100% (76) Stays for Today

43 Stays (82.69%)

Occupancy Rate - Cantonments Target of 100% (52) Stays for Today

26 Stays (92.86%)

Occupancy Rate - Airport Target of 100% (28) Stays for Today

1 Stays (40.00%)

Occupancy Rate - Fairview Target of 100% (5) Stays for Today

136 Stays (84.47%)

Occupancy Rate - Overall Target of 100% (161) Stays for Today

35

Directly Booked - Counts Target of 52 Target for Today

86.09%

Directly Booked - Rate Target of 100% Target for the Day

2

Redirected Target of 0 for the Day
No-Show Making 0 for the Day

4 out of 34 (11.76)

Missed Calls Less than 10% for previous day

Oct Week 3: 84.33%

Overall Interaction Quality Score Team Average for Voice and Written Audits (Target: 90%)

OCT WEEK 3

Individual Interaction Quality Scores Individual CCEEPs' Voice and Written Audits Scores (Target: 80%)

OCT WEEK 3

Individual Diirect Bookings Direct Booking Deals Closed by Each CCEEP

September Total Direct Bookings

MTD Individual Diirect Bookings MTD Direct Booking Deals Closed by Each CCEEP

Weekly Top direct contributor.

DIRECT BOOKING CHAMPION OF THE WEEK DIRECT BOOKING CHAMPION OF THE WEEK

Monthly Top Direct Contributor.

SEPTEMBER DIRECT BOOKING CHAMPION DIRECT BOOKING CHAMPION FOR SEPTEMBER

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